Xact Loan is an online loan service from Capital Community Bank and Axcess Financial. When you get a loan from them, you get an online account. This account lets you check your loan, pay bills, and update your info. The “login” is just your way to get into this account.
Why use it?
- See how much you borrowed and what you still owe.
- Pay your loan or check how payments are set up.
- Check if your loan is approved or see your papers.
- Change your email or password to keep things safe.
If you have a Xact Loan, learning to log in helps a lot.
How to Log In: Easy Steps
Here’s how to sign in:
- Go to the login page. Type
accept.xact.com/login_xa.aspxin your browser. - Enter your info:
- Your email (the one you used to apply).
- Your password (at least 8 letters when you made it).
- If you’re new: Sign up first in Pocket360 (their account tool).
- Give your email, phone, and Social Security number.
- Make a password.
- Get a code by text or email to confirm.
- You’re in! You’ll see your loan info, next payment date, and past payments.
- Forgot password? Click “Forgot Password” on the page. Follow the steps to reset it.
That’s it – super quick!
What You Can Do After Logging In

The account isn’t just for looking. Here’s what you get:
- Check loan info: See your loan amount, balance, and payment dates. View old loans too.
- Pay easily: Pay with your debit card – no fees.
- Autopay: See when and how much auto-payments take. Change it if needed.
- Get papers: Download loan docs right there.
- Stay safe: Extra checks like a code from your phone keep hackers out.
Keep Your Login Safe
Your loan info is private, so protect it:
- Extra code (MFA): After password, enter a number sent to your phone or email.
- Strong password: Make it long and different from other sites. Don’t use your email password.
- No public WiFi: Don’t log in on free WiFi at cafes – it’s not safe.
- Log out always: Especially on shared computers. Clear your browser history.
- Update info: Keep your email and phone current for alerts and resets.
Fix Common Problems
Sometimes things go wrong. Here’s how to fix:
- Forgot password: Click the link. If email doesn’t work, call support to prove who you are.
- Locked out: Too many wrong tries? Wait or call support.
- Wrong email: Use the exact one from your application. Update if you changed it.
- No code?: Check spam folder or phone signal. Make sure numbers are right.
- Page won’t load: Try another browser. Turn off ad blockers. Clear cache.
- No loan info: Wait 1-2 days after approval. If longer, call support.
Watch Out for These
Stay smart to avoid trouble:
- Strange logins: If you see ones you didn’t do, change password fast and call support.
- Fake emails: Don’t click links in texts or emails saying “log in now.” Go to the real site yourself.
- Wrong payment info: Check it matches your loan papers. Ask if not.
- Unknown loan: See one you didn’t take? Call right away.
- High fees: Some people complain about rates. Check BBB for reviews.
- Info kept: Even if you close the loan, they save some details by law.
Why Log In Often?
It’s not just easy – it’s smart:
- All in one spot: See balance and payments without mail.
- Your way: Pay when you want. Check status anytime.
- Clear view: Know exactly what you owe.
- Safer than paper: Online locks keep it private.
- Keep records: See old loan history for your files.
Wrap-Up
Logging into Xact Loan helps you control your money. Know the steps, use it often, and stay safe.
Do this:
- Sign up in Pocket360 if new.
- Use a strong password.
- Turn on extra codes.
- Check your account weekly.
- Fix issues by calling support.
- Watch for fake messages.
If something’s off – like payments or rates – check your account first, then call.
Want a simple checklist or pictures of the steps? Let me know!
(Word count: about 850 – short and simple!)
